Carefree Comfort Reviews

At Carefree Comfort, we have been serving our North Shore neighbors for over 25 years. Our goal is to provide each and every customer with cutting-edge HVAC technology through our products and top-rate customer service on each of our AC or heating repair and installation jobs. When it comes to that goal, we deliver. But don’t take our word for it. Read the reviews and testimonials below to see how our current customers think we are doing.

“They have always been prompt, pleasant, and competent with my furnace maintenance and air conditioning. I just had them put in a new boiler and they were just as helpful, competent, and all that I have come to expect.”

– Harley

“I’ve used Carefree Comfort for 3 years and the services they provide is above and beyond! Their customer service is outstanding. I would highly recommend to anyone in need of HVAC repair and installation!”

– Michael

“Best of the best! Really a top notch professional company. Noticed my water heater went out at midnight after coming in late. Had a new water heater installed by next afternoon. If you are looking for a top notch company for the services they provide, look no further.”

– Yukon

“We were referred to Joe Sciarrone by our real estate attorney. Interacted with the owners and their crew. Bought a furnace, A/C and accessories. They were GREAT at educating and advising us as we navigated this expensive purchase to suit our needs and wants. Also handled all the rebate paperwork for us. Very quick, clean, professional and friendly from first phone call to teaching us how to use the systems. Highly recommend them! Will continue to use them for maintenance. Reliable expertise, professional, quick and clean!”

– Melissa

“Our 26 year old HVAC system needed to be replaced. We received 3 quotes. Carefree came in not only the lowest but took the time to explain all our options to us and tell us why we did not need the high end for all the items. They scheduled the work within 2 days of contract signature. They told us it would be a 1-2 day job. They arrived promptly at 7:30 am and got to work. By 5 pm they said there was just a little bit left to go so rather than come back the next day, they stayed till 7pm and finished the job and got our unit up and running. By 9pm our house temp was back down to 75 degrees. MUCH appreciated. The next day one of the owners arrived to walk us through the use of the system and make sure everything was in order. 2 days later (on a Saturday) we encountered a problem with the thermostat. When we called on Saturday afternoon someone DID pick up the phone and by 6pm a tech was out here with a brand new thermostat that was replaced on the spot – no questions asked.”

“THANKS Carefree Comfort for an all-around great experience and a feeling that we got value for our money. We heard about them through another customer and we will continue to pay it forward.”

– Menucha

“Carefree did a wonderful job installing a new a/c plus making repairs to the existing one….they arrived on time, completed the entire job in just over 4 hours, cleaned up and hauled away all trash. Great job to Dave and his crew!”

– Bob

“We hired Carefree Comfort to install a high efficiency furnace in a home we just purchased. Joe, one of the brothers who owns the company, came over to give us a quote, explain how a high efficiency furnace is different than what we’ve had before and walked us through the installation process. The installers arrived on time, finished when Joe said they would and cleaned up after themselves. They even wore booties while walking through the house. Plus, one of the brothers came by at the end of the day to make sure the job had been done right and helped us program the new thermostat. The price was competitive with anything else we found and all the paperwork we needed to file for the tax credit was provided. The whole process was about as painless as could be.”

– Alan

“I have used Carefree Comfort for many years and I’ve always been impressed with the service and the promptness. Every service tech has been very professional and on time. I’m very happy with the company.”

– Lizzie

“My wife noticed the furnace was making more noise than usual. I went downstairs and confirmed the furnace was making a very high pitched sound. I called Carefree Comfort (it was late afternoon). They asked if the furnace was putting out heat and I said yes. They came first thing the next day and the technician diagnosed the problem within minutes. Dominic called that afternoon to say they could get the part but that it was very expensive and that he was talking to warranty people to see if anything could be done about the situation (my ten year warranty had expired about 8 mos ago). He was able to get the warranty people to give me the part for free. Not many businesses will bother to do this and Carefree Comfort certainly did not have to do what they did for me. But I am very grateful that they did, they really went above and beyond. I would highly recommend them to anyone.

– Jeff

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